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Answer
Who to contact?
Resolution:
Please refer to the Allegion Contact Us web page for all inquiries in North and South America. Contact Us for Europe, Middle East, India, Africa and Asia Pacific, ...:
How do I contact Schlage Biometrics Technical Support?
Resolution:
To contact technical product support for Schlage Biometric Solutions products:Telephone: 877-671-7011, Option 2 (Product Support), Option 8 (Readers, Credentials, Biometrics)Email: read...:
Does Allegion write specifications and specs?
Resolution:
Allegion does provides professional support to Architects and Design Professionals. For information related to specification development and support, Website for Architects and Desig...:
Falcon 19 R is sticking when I use the 914 KIL trim.
Resolution:
First, make sure the device is being tested while it is mounted to the door with trim installed. (Testing the device on the bench may show behaviors that will not occur once the d...:
What is the part number for a full size construction control key?
Resolution:
The Schlage full size construction control key part number is 48-056-ICX. The ICX suffix will change depending on if the key is for a new job or existing job. New jobs: Specify "ICX" E...:
Where are Allegion Wiring and Riser Diagrams (Von Duprin, Schlage, LCN) ?
Resolution:
Wiring and Riser diagrams can be accessed at: Common wiring diagrams can be accessed at: us.allegion.com Go to "Document Library" > then choose Document type of "Wiring ...: