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Who to contact?
Resolution:
Please refer to the Allegion Contact Us web page for all inquiries in North and South America. Contact Us for Europe, Middle East, India, Africa and Asia Pacific, You can ...:
What cleaning suggestions would you provide to a customer should the hand reader be exposed to blood?
Resolution:
To clean the platen on a hand reader, apply a Windex-like product with a clean, soft cloth and allow it to air dry. The hand reader platen overlay has an anti-microbial surface. Should ...:
What is the maximum glass light size on a 3 hour (180 minute) fire rated door?
Resolution:
Maximum glass light sizes for 3 hour fire doors is as follows: Wire glass - not approved for use in 3 hour fire doors. Ceramic glass: UL & ITS/WH allow one (1) light with 100 square inc...:
Do Steelcraft PW-Series doors and FP-Series frames meet FEMA Tornado Resistant requirements?
Resolution:
Steelcraft Paladin PW-Series doors and FP-Series frames meet FEMA Tornado Resistant requirements and have been designed and tested to meet the requirements of FEMA 361 guidelines and ANSI ICC 500...:
Can I use the 4040/4040XP in high traffic areas?
Resolution:
The 4041/4040XP is a heavy duty door closer, designed for high traffic areas.:
What is the maximum glass light size on a 90 min (1 1/2 hour) fire rated door?
Resolution:
Standard listed wire glass: one (1) light with 100 in2 per door leaf max.Firelite or other appropriately listed glass:• FM maintains one (1) light with 100 in2 per door leaf max.• UL &...:
Can DW/K frame series be used in high traffic areas?
Resolution:
DW/K-Series frames (Drywall Slip-On) are not recommended for installation in high traffic areas. DW/K-Series frames are installed in interior stud walls after the wall board is installed and ...:
Do you have a micro-switch with orange wires?
Resolution:
The micro-switch with two orange wires is probably the Chexit switch assembly for devices shipped prior to 8-24-2015 with solenoid driven, part number 13-065-00. :