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Who to contact?
Resolution:
Please refer to the Allegion Contact Us web page for all inquiries in North and South America. Contact Us for Europe, Middle East, India, Africa and Asia Pacific, ...:
What cleaning suggestions would you provide to a customer should the hand reader be exposed to blood?
Resolution:
To clean the platen on a hand reader, apply a Windex-like product with a clean, soft cloth and allow it to air dry. The hand reader platen overlay has an anti-microbial surface. Should ...:
Do Steelcraft PW-Series doors and FP-Series frames meet FEMA Tornado Resistant requirements?
Resolution:
Steelcraft Paladin PW-Series doors and FP-Series frames meet FEMA Tornado Resistant requirements and have been designed and tested to meet the requirements of FEMA 361 guidelines and ANSI ICC 500...:
What is the maximum glass light size on a 3 hour (180 minute) fire rated door?
Resolution:
Maximum glass light sizes for 3 hour fire doors is as follows: Wire glass - not approved for use in 3 hour fire doors. Ceramic glass: UL & ITS/WH allow one (1) light with 100 square inc...:
Can I use the 4040/4040XP in high traffic areas?
Resolution:
The 4041/4040XP is a heavy duty door closer, designed for high traffic areas.:
Can DW/K frame series be used in high traffic areas?
Resolution:
DW/K-Series frames (Drywall Slip-On) are not recommended for installation in high traffic areas. DW/K-Series frames are installed in interior stud walls after the wall board is installed and ...:
What is the maximum glass light size on a 90 min (1 1/2 hour) fire rated door?
Resolution:
Standard listed wire glass: one (1) light with 100 in2 per door leaf max.Firelite or other appropriately listed glass:• FM maintains one (1) light with 100 in2 per door leaf max.• UL &...:
Where are Allegion Wiring and Riser Diagrams (Von Duprin, Schlage, LCN) ?
Resolution:
Wiring and Riser diagrams can be accessed at: Common wiring diagrams can be accessed at: us.allegion.com Go to "Document Library" > then choose Document type of "Wiring ...: