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Resolution: Causes for AA battery drain in AD-Series LOCKS Possible Cause Fix/Corrective Action 1) One the four (or eight) AA was inserted reversed and the rese...:

Can the AD-Series and CO-Series magnetic card credential readers be set to read data from different magnetic card tracks?

Resolution: Customers will need to use the Schlage Utility Software (SUS) on the HHD lock programming device to set the desired magnetic track to be read for access control, if not using default Track 2&n...:

How does Dynamic Channel Switching (DCS) work on the AD-Series?

Resolution: Setting Dynamic Channel Switching 1) Connect and couple the SUS to the PIM400 you intend to change. See the SUS User Guide for details 2) Under “PIM Properties” and the “Edit” tab is ...:

What current should an AD-Series or CO-Series lockset draw while in its low power "Sleep" mode?

Resolution: Use a multi-meter in series with the batteries to measure battery current. Be sure your multi-meter can accurately measure very low current, in the micro-amp range. See the attached Technical Not...:

What drains the AA batteries on an CO-Series lock?

Resolution: Causes for AA battery drain in CO-Series LOCKS - Possible Cause Fix/Corrective Actions One of the four AA batteries was inserted reversed and the reserved battery drains the other batteries. ...:

Hand Reader just stops communicating via Ethernet?

Resolution: When the Ethernet communications suddenly stop working on a biometric hand reader, there is the set of questions to ask the customer to start the troubleshooting process. They are detail orie...:

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