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RELATED FAQS

Resolution: Allegion Employees can access the distributors’ “My Allegion Portal” thru The Frontline Home Page: Click on “My Allegion Distributor Portal” located in the navigation menu on the left si...:

How do I specify temporary construction cores?

Resolution: Use the cylinder suffix 'T' for full size interchangeable core or the cylinder suffix 'HD' for small format interchangeable core, see Figure 1. Small format also has a disposable core option ...:

Are window kits available for Steelcraft doors?

Resolution: Window kits are available for Steelcraft doors as either factory installed or prepared and installed by a distributor. Factory prepared light cutouts are supplied with Dezigner trim as ...:

What is the standard backset on a Falcon B lock?

Resolution: The standard backset for the Falcon B Series is 2-3/4". A 2-3/8" backset is also available if specified.:

What is the part number for a blade stop shim for a 6111 or 6113 electric strike?

Resolution: 010055-xx is the part number for Blade Stop Shim kit for 6111 or 6113 electric strike and it must be ordered separately. xx is for the finish callout.:

When ordering the ND lock less cylinder will it come with a tailpiece?

Resolution: The Schlage ND is shipped with a driver/tailpiece when ordered with a LD, BD, or JD suffix.:

Order Status

Resolution: Allegion Employees can access the distributors’ “My Allegion Portal” thru The Frontline Home Page: Click on “My Allegion Distributor Portal” located in the navigation menu ...:

How does the LM9000 LMV9000 product ship?

Resolution: The LM9000 mortise lock, door with pre-assembled vertical rods, and frame all ship separately. The soffit latch, bottom strike, and latch release will ship with the mortise lock, not the...:

What keyway comes with the Falcon 19-KIL?

Resolution: The standard cylinder keyway that comes with the 914KIL trim is a Schlage 6 pin "C" section.: