Allegion
Terms of Use
Privacy Policy
Frequently Asked Questions
Ask your question
Entering your question as a complete sentence will provide more accurate results than keywords or phrases.
User questions
FAQs
Category List
“
quick ship link
”
RELATED FAQS
Question
Answer
FastTrack program information
Resolution:
Allegion Employees can access the distributors’ “My Allegion Portal” thru The Frontline Home Page: Click on “My Allegion Distributor Portal” located in the navigation menu on the left si...:
Does Schlage or Falcon offer a backset greater than 5"?
Resolution:
Only the Schlage D-knob and ND products are available with an extra long backset. The part number for backsets over 5"-42" is XC03-069, this part will ship as an extension link to b...:
Do the electric removable mullions come with a quick connector?
Resolution:
The Von Duprin electrified steel mullions, 4854 and 9854 come with a quick connector that connects the electric strike wires from the mullion to the frame through the top fitting. ...:
Are window kits available for Steelcraft doors?
Resolution:
Window kits are available for Steelcraft doors as either factory installed or prepared and installed by a distributor. Factory prepared light cutouts are supplied with Dezigner trim as ...:
What is the standard backset on a Falcon B lock?
Resolution:
The standard backset for the Falcon B Series is 2-3/4". A 2-3/8" backset is also available if specified.:
What is the part number for a blade stop shim for a 6111 or 6113 electric strike?
Resolution:
010055-xx is the part number for Blade Stop Shim kit for 6111 or 6113 electric strike and it must be ordered separately. xx is for the finish callout.:
When ordering the ND lock less cylinder will it come with a tailpiece?
Resolution:
The Schlage ND is shipped with a driver/tailpiece when ordered with a LD, BD, or JD suffix.: