qel selenoid not pulling latch baack

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  Pushing on the push  bar or activating the EL/QEL or the trim on Von Duprin XP98/99 exit device does not retract the latch, it releases the latch only. Door must be pushed or pulled when device o...
If your Von Duprin EL (solenoid) device pulls and releases quickly instead of holding the latch retracted, please check all of the items below.In most cases, one or more of these solutions will r...
To keep the Von Duprin electric latch retraction EL or QELA exit device dogged (retracted) all day, have your access control, Key pad, key switch, fire alarm contact or any other signals ...
Improper mechanical adjustment or QEL calibration could cause the QEL cycle three times with solid LED and not work. First check mechanical adjustment on vertical rods or mortise lock device and co...
A red and green flashing LED's on a QEL indicates the device has been tampered with while power was applied, the push pad was pulled out at least three time. Wait 15 seconds and latchbolt will retr...
The push bar being pulled out three times while power is applied causes the lights to flash and the device to stop retracting.
Check to make sure there is no bind of the latch.
Yes the Von Duprin QEL exit device retracts the latch bolt and pushpad. Pushpad and latch bolt stay retracted as long as power is applied to the QEL exit device.