(For best viewing, use Chrome or Firefox browser.)ALLEGION EL SOLENOID ELECTRIC LATCH
RETRACTION TROUBLESHOOTING GUIDE
IF DEVICE LATCH IS NOT RETRACTING PROPERLY WHEN POWERED, FOLLOW THESE
STEPS I...
The following could cause the QEL device to retract and release repeatedly:
If this is a vertical rod type device, the vertical rods could be adjusted too short.
Check rods for dead locking, ...
Following could cause the EL device to pull and drop repeatedly.
Short to ground on EL wiring.
Incorrect wire gauge used. For wire run and gauge requirements, click HERE
Wrong power suppl...
If your Von Duprin EL (solenoid) device pulls and releases quickly instead of holding the latch retracted, please check all of the items below.In most cases, one or more of these solutions will r...
Pushing on the push bar or activating the EL/QEL or the trim on Von Duprin XP98/99 exit device does not retract the latch, it releases the latch only. Door must be pushed or pulled when device o...