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“
QEL PULLS AND RELEASE
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EL Device Troubleshooting Guide
Resolution:
VISIT US.ALLEGION.COM/EL-SUPPORT FOR TROUBLESHOOTING VIDEO, DOWNLOADABLE GUIDE, AND INSTALLATION INSTRUCTIONS(For best viewing, use Chrome or Firefox browser.)ALLEGION EL SOLENOID ELECTRI...:
Why would QEL retract and release repeatedly?
Resolution:
The following could cause the QEL device to retract and release repeatedly: If this is a vertical rod type device, the vertical rods could be adjusted too short. Check rods for dead locking, ...:
What would cause an EL exit device to pull and release repeatedly?
Resolution:
Following could cause the EL device to pull and drop repeatedly. Short to ground on EL wiring. Incorrect wire gauge used. For wire run and gauge requirements, click HERE Wrong power suppl...:
What would cause an EL device to pull and release?
Resolution:
If your Von Duprin EL (solenoid) device pulls and releases quickly instead of holding the latch retracted, please check all of the items below.In most cases, one or more of these solutions will r...:
How much amperage does the QEL draw?
Resolution:
Applies only to Von Duprin QEL exit devices shipped after December 11th, 2014.1.0 amp inrush and a 0.14 amp holding current.:
Why is my latch not retracting when I depress the push pad on an XP98/99 device?
Resolution:
Pushing on the push bar or activating the EL/QEL or the trim on Von Duprin XP98/99 exit device does not retract the latch, it releases the latch only. Door must be pushed or pulled when device o...: