Allegion
Terms of Use
Privacy Policy
Frequently Asked Questions
Ask your question
Entering your question as a complete sentence will provide more accurate results than keywords or phrases.
User questions
FAQs
Category List
“
QEL light is solid red
”
RELATED FAQS
Question
Answer
Why does the QEL cycle 3 times with a solid red led and does not work?
Resolution:
Improper mechanical adjustment or QEL calibration could cause the QEL cycle three times with solid LED and not work. First check mechanical adjustment on vertical rods or mortise lock device and co...:
Why is my Von Duprin CX going into a weak alarm after the rearm delay?
Resolution:
Chexit devices shipped prior to 8-24-2015 with solenoid - the solenoid pulls and drops, the alarm sounds, there is a solid LED or no LED light after the rearm t...:
Solenoid on Chexit pulls back and immediately lets go and alarm goes off with red solid light.
Resolution:
The following could cause the Chexit solenoid ( devices shipped prior to 8-24-2015) pulls in then drop out with no alarm. Mechanical adjustment such as vertical rods. Disconnect t...:
CX will not arm. Red light on solid waits 10 sec, light goes out and cycle repeats
Resolution:
Inadequate power or wrong gauge wire is used. The inrush current demand by CX will overload and shutdown the power supply if undersized. You must use the Von Duprin PS873 or...:
Why is my Von Duprin QEL light flashing red and green?
Resolution:
Check to make sure there is no bind of the latch.:
How do you program the 8310-865 RF receiver?
Resolution:
To program the 8310-865 receiver: Set the dip switches 1 to the "OFF" (pulse) position. Set the dip switches 2 to the "OFF" (0.5s) position. Momentaril...:
What would cause my Chexit to go into a weak alarm 10 seconds after arming it?
Resolution:
The following could cause the Chexit device shipped prior to 8-24-2015 with solenoid driven to go into weak alarm with solid LED light: Wrong power supply- Chexit device requires a...: