Creating a Master Construction Credential -
From first power up or after clearing memory:
Remove the CT5000 lid.
Press and hold the Schlage button.
Present a credential to the reader within ...
Out of the Box, or after a Factory Default Reset, all AD locks can be used in a "Construction Mode".
At launch ...
The AD-Series locks would accept the first card credentia...
Update your device firmware to the latest version to fix this early design / feature update