product support contact

RELATED FAQS

Question
Answer
Enrollment of a user without a hand placement (a non-biometric enrollment) significantly reduces the built-in security of a biometric verification. We do not recommend non-biometric enrollment of...
Exit alarm ALK devices are not recommended for exterior application. We do not offer water proof exit alarm ALK devices.
Calibration is an internal process of the QEL device when energized the 1st time.  The solenoid will pull and drop 3 times on a standard calibration.  Calibration can be forced by pr...
Please refer to the Allegion Contact Us web page for all inquiries in North and South America.   Contact Us for Europe, Middle East, India, Africa and Asia Pacific,  ...
To contact technical product support for Schlage Biometric Solutions products:Telephone:  877-671-7011, Option 2 (Product Support), Option 8 (Readers, Credentials, Biometrics)Email:  read...
You can contact Allegion Customer Service (Sales Support) or Technical Support (Product Support) by phone or by email. To contact by phone: ...
NOTE: You can also reach your local sales office by dialing 877-671-7011 and selecting option #3 from the main menu. You will be directed to your sales office based on the area cod...
Allegion does provides professional support to Architects and Design Professionals.   For information related to specification development and support, Website for Architects and Desig...