PIM wont link

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No, the AD400 / WRI400/ WPR400 only work with the PIM 400-485 or PIM 400-TD2. The legacy WA locks / WRI / WPR2/ WSM only communicate with the legacy PIM-485 or PIM-TD2.
ALWAYS put the PIM400 in LINK mode first. On a PIM400-TD2 press the LINK1 Button for door one, and LINK2 button for door 2. With a PIM400-485 you must use the SUS/HHD to select which door to LINK.  
1. To put the AD400 in LINK mode, hold down the RTE (Lever or crash bar see below) and press the # key on the key board, or present a card to the reader.            Why press the # key? Because t...
2. AD400 requires a Request To Exit (RTX) signal to link - see the user guide instructions for the linking process.  For an AD400 to enter link mode, it must see the RTX (Request To Exit) switc...
   3. Check the AA battery level, if the AA batteries are below 4.7 volts the AD400 can fail to LINK.             Install fresh batteries, with a level of 6.0 volts or better.  
4. PIM400/AD400 COM400 plug could be damaged! The small pins in the Main PCB board connection for the RF COMM board can get bent during installation of the RF COM400 board. If the PINs are bent a...
The magnet extensions can be used with both the SEM 7800 and the SEM1900 magnets. To add extensions to the SEM series magnets, you "MUST" start with the 7810-514 coupler kit. The coupler kit pro...
FL, hold open arm
The Fusible Link arm is available with the 4010, 4020 and 4110 series closers. They all use the same Fusible Link arm. The UL Listing number is for the Fusible Link arms is R1943. The 4010 Serie...
Offset link for 98/9947WDC is not available by itself. You need to purchase the 98/9947WDC conversion kit, 050134.
A and AL product: Must use the 2 3/8" backset with the 41-005 extension linkD Knob and ND product: Must use the 2 3/4" backset with the 43-005 extension link
Dynamic Channel Switching is a feature of the Schlage AD-series wireless access point modules. Dynamic Channel Switching (DCS) increases the robustness of the wireless RF communication in a noisy r...
  Here is a Technical Note on what Dynamic Channel Switching is, what it improves, how to set-up, and frequently asked DCS questions. DCS Tech Note here  
Setting Dynamic Channel Switching   1)     Connect and couple the SUS to the PIM400 you intend to change. See the SUS User Guide for details   2)     Under “PIM Properties” and the “Edit” tab is ...
Steelcraft is a long-standing and very involved member of several training and industry organizations. Some of the major trade associations of which Steelcraft is and active member include: SDI ...