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RELATED FAQS
Question
Answer
Is the deadlocking spring replaceable on a 19-R device?
Resolution:
The spring itself is not replaceable, you would need to replace the 19 centercase assembly.:
Replacement BNC Cable for SNAP Programmer
Resolution:
This product is obsolete and is no longer available from Schlage Electronics.:
Is the dogging assembly for the 17/18 device still available?
Resolution:
The 17, 18, & 19 devices use the same dogging assembly part #610480.:
What is the L9496 function?
Resolution:
L9496 is a Privacy mortise lock with “Occupied” Indicator. Knob/lever retracts latchbolt from either side. Deadbolt thrown or retracted by key outside (retraction by key required in the event ...:
How thick of door will the standard 24/25 series device mounting package work with?
Resolution:
Standard mounting packages are only for a 1 3/4" thick door. Door thickness other than 1 3/4" need to be specified when ordering the device.:
What cleaning suggestions would you provide to a customer should the hand reader be exposed to blood?
Resolution:
To clean the platen on a hand reader, apply a Windex-like product with a clean, soft cloth and allow it to air dry. The hand reader platen overlay has an anti-microbial surface. Should ...:
Repalcement parts for Schlage Electronics 672 TouchBar and 692 SmartBar
Resolution:
See attached table: Schlage 692/672 Parts Cross ref: