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Question
Answer
How do I remove an X lock from the door?
Resolution:
To disassemble an X lock, remove the inside knob and unscrew the inside collar and rose. The X lock spanner wrench (012172-000-30) can be used to depress the knob catch as well as tighten/loo...:
Why is the lever binding on LV9000 locks?
Resolution:
Doors that may be slightly under 1 3/4" thick may experience binding. To resolve simply remove the spindle springs and discard. Alternative solution is to install the OSU ferrule kit (L583-347)....:
Why do the batteries in my AD four battery pack pop out?
Resolution:
The original 4B battery holder used with the AD and CO Series products is updated to improve performance. The issues addressed include: - Improved spring ...:
How do you remove an AL lock from a door?
Resolution:
AL-Series and discontinued D Lever-Series locks use castle nuts to hold the chassis to the spring cages and to keep the chassis positioned in the door. This causes confusion at times when the lock ...:
Why is the Von Duprin 55 or 88 series crossbar sagging?
Resolution:
There are a number of reasons the Von Duprin 55 or 88 series cross bar may not operate properly: The hinge case spring lifts both lever arms and the crossbar. To check spring, pu...: