Allegion
Terms of Use
Privacy Policy
Frequently Asked Questions
Ask your question
Entering your question as a complete sentence will provide more accurate results than keywords or phrases.
User questions
FAQs
Category List
“
Order Entry Works
”
RELATED FAQS
Question
Answer
Does Schlage or Falcon manufacture a stainless steel cylindrical or mortise lock?
Resolution:
Schlage does not have a stainless steel/non-ferrous lock series. The only option that Allegion provides is the Grade 1 cylindrical Falcon X-Series. To order the Falcon X with the stainless st...:
When did we Von Duprin release the RX996L trim as a standard?
Resolution:
The Von Duprin RX996L trim was released to standard order entry in May 2010. The Von Duprin 996L and 996L-BE trims can be ordered with RX switch. The 996L-NL and 996L-DT trims can not have the...:
Will the new concealed vertical cable system work with any door height?
Resolution:
:
What finish will the strike and latch be if ordered with a split finish?
Resolution:
The door handing determines the finish of the latch and strike. Left reverse and right reverse doors default to outside trimLeft and right hand doors default to inside trimIf lever and ro...:
How is a bitting list obtained?
Resolution:
A purchase order must by entered through Order Entry. Part number 50-123 for Schlage and 50-123F for Falcon. Reference the structure number (preferred) or an order num...: