Order Entry Works

RELATED FAQS

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You can contact Allegion Customer Service (Sales Support) or Technical Support (Product Support) by phone or by email. To contact by phone: call 877.67...
NOTE: You can also reach your local sales office by dialing 877-671-7011 and selecting option #3 from the main menu. You will be directed to your sales office based on the area code ...
Schlage does not have a stainless steel/non-ferrous lock series. The only option that Allegion provides is the Grade 1 cylindrical Falcon X-Series. To order the Falcon X with the stainless st...
The Von Duprin RX996L trim was released to standard order entry in May 2010. The Von Duprin 996L and 996L-BE trims can be ordered with RX switch. The 996L-NL and 996L-DT trims can not have the...
For 33/3549A and 98/9949 cable devices shipped from the factory AFTER 7-15-2016:The door opening height must be specified during order entry. The 33/3549A and 98/9949 cable devices are availab...
 
The door handing determines the finish of the latch and strike. Left reverse and right reverse doors default to outside trim Left and right hand doors default to inside trim If lever an...
A purchase order must by entered through Order Entry.Part number 50-123 for Schlage and 50-123F for Falcon.  Reference the structure number (preferred) or an order number for existing mas...