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Question
Answer
Does Schlage or Falcon manufacture a stainless steel cylindrical or mortise lock?
Resolution:
Schlage does not have a stainless steel/non-ferrous lock series. The only option that Allegion provides is the Grade 1 cylindrical Falcon X-Series. To order the Falcon X with the stainless st...:
How do I contact Schlage Biometrics Technical Support?
Resolution:
To contact technical product support for Schlage Biometric Solutions products:Telephone: 877-671-7011, Option 2 (Product Support), Option 8 (Readers, Credentials, Biometrics)Email: read...:
Who to contact?
Resolution:
Please refer to the Allegion Contact Us web page for all inquiries in North and South America. Contact Us for Europe, Middle East, India, Africa and Asia Pacific, You can ...:
How should a Von Duprin exit device be written out for ordering?
Resolution:
To order Von Duprin exit devices, reference the "How to order" section in the Von Duprin catalogs. All Von Duprin device series Catalogs are available on website. Choose "Cata...:
What are the details about CE marking requirements on products marketed in the European Union?
Resolution:
Many products require CE marking before they can be sold in the EU. CE marking indicates that a product has been assessed by the manufacturer and deemed to meet EU safety, health and environ...:
When did we Von Duprin release the RX996L trim as a standard?
Resolution:
The Von Duprin RX996L trim was released to standard order entry in May 2010. The Von Duprin 996L and 996L-BE trims can be ordered with RX switch. The 996L-NL and 996L-DT trims can not have the...: