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“
NoTour credentials are not full but getting error code saying they are
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Question
Answer
When adding a credential or updating a credential I get an error that the No Tour Credentials Are Full.
Resolution:
The NoTour function only allows writing to 11 sectors on the fob. Each lock added to a user uses 1 sector. Once those 11 sectors are full, No Tour is not available. You can still a...:
Schlage Engage - "Credential has been used in the past and cannot be reused" Error
Resolution:
This error indicates the credential was previously designated as a master credential on that site and was deleted. Deleted master credentials cannot be used again on the same site. Recommend ...:
CM Lock Manual Programming Disabled
Resolution:
When trying to program a CM lock, it may display an error code with a solid green light and 10 read flashes. This indicates the lock has already been programmed with computer software and manual ...:
Why does my AD-200 not accept a new programming code?
Resolution:
Early versions (12/09 ) of the AD200 User Guide in many DEMO kits incorrectly state the Programming sequence to change the a programming code. It shows entering the new programming code o...:
What does HTTP Bad request mean? Error Code: 407?
Resolution:
Error Code 407 usually indicates that NoTour sectors are full. It could also mean a FW update to the MT20w is needed. Try updating FW on the MT20W. Also try confirming that at le...:
I get three green blinks of the Schlage key and it says motor stall on my SUS/HHD during diagnostics?
Resolution:
Just align the triangles per the installation instructions to allow full motor movement. - This will eliminate the SUS motor STALL report. - This will eliminate the three ...: