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“ No sound when button is depressed ”

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Question
Answer
Why does the lock beeper on the AD-200 not sound when the Schlage button is pressed?
Check that the reader is fully seated into the front escutcheon.
Check that there are no bent pins in the reader connector.
Check that the through door ribbon cable is properly plugged in.
Check that the battery or wired power is properly connected.
Check that the batteries are inserted into the battery holder in the correct polarity orientation.
What does the hotel indicator look like for the A, AL, D, and ND?
Indicator not extended Indicator extended
The indicator on a cylindrical hotel lock is a small pin that projects outward from the face of the cylinder plug (Figure 1) when the inside push button is depressed.  When this pin is pr...
Does an ND50 or ND53 unlock when closing the door?
Both the ND50 and ND53 will not unlock when the door is shut.  The only way to pop the button is by turning the key on the outside or the lever on the inside.  Occasionally custome...
How to Reset a BE367 Deadbolt to Factory Settings
For resetting a PED500 / BE367 deadbolt back to factory status, refer to attached guide:  Deadbolt Reset InstructionsProgrammable Electronic Deadbolt: RESET back to factory settings  It ...
The Hand Held Device (HHD) or Schlage Utility Software (SUS) will not connect to the CO200?
Make sure the lock AA batteries are good. 4.8 VDC or higher.
When in its “Active state”, the mechanical key switch can prevent USB connection. Make sure the lock key cylinder and tailpiece are properly installed.
Make sure the mechanical triangles on the back of the outside escutcheon are aligned properly.  See the installation instructions at www.schlage.com/support Schlage Technical Support.&nbs...
If the Schlage Utility Software pops up a "E201 error", just ignore it, and tap "Device Options" or update your firmware. See 78451  
Make sure the HHD/SUS is set to USB communication by checking the small icon right of the "No Device Connected" message.  The symbol should be a USB symbol when working with USB enable product...
How to reset the WPR400
Open the WPR400  enclosure Locate the IPB micro push button on the Main board. Press and hold the reader schlage button until a double beep sounds release the Schlage button. Then press the IP...