no remote access from sense lock

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Information on low battery threshold and nuisance delay is noted below: New firmware now has improved levels. - These are approximate values/levels which change with measurement meters and measure...
AD400/AD200/AD250 After ADFwPkg 2.17.0 - June 2011 4 Battery Holder New batteries = 6.2 VDC Low battery threshold is 4.7 VDC for SM & MT - and 3.7 VDC for MAG and PROX (USB stops working at 4...
    AD400/AD200/AD250 After ADFwPkg 2.17.0 - June 2011 8 Battery Holder New batteries = 12.4 VDC Low battery threshold is 7.2 VDC Critical battery threshold is 6.9 VDC Coin cell = new/...
CO2004 Battery Holder (ONLY) New batteries = 6.2 VDC Low battery threshold is 4.2 VDC Critical battery threshold is 3.9 VDC Coin cell = new/full is 3.0 VDC, low is 2.8 VDC
CO2504 Battery Holder (ONLY) New batteries = 6.2 VDC Low battery threshold is 4.2 VDC Critical battery threshold is 3.9 VDC Coin cell = new/full is 3.0 VDC, low is 2.8 VDC
  CO200 & CO250 Disable coin cell Nuisance delay and blink, With CO.A.7 and SUS 4.10.2 or newer for CO200 and CO250, you can use the SUS/HHD, under Lock Properties, Edit, to de-select, DISABLE, t...
The PIB300/PIB301 should be located as close as possible to the Access Control Panel.  Do not exceed 500 feet.
Wiring distance from the PIB300/301 to the AD300/301 locksets may be up to 1000 feet (18AWG) for Power and up to 4000 feet (24AWG) for the RS485 data lines.
See the User Guide instructions in the links below
First, perform a Factory Default Reset  Next, close the app, turn off Bluetooth (swipe up from the bottom of the screen, tap the Bluetooth icon). Turn Bluetooth back on.  Reop...