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RELATED FAQS

Resolution: 4. PIM400/AD400 COM400 plug could be damaged! The small pins in the Main PCB board connection for the RF COMM board can get bent during installation of the RF COM400 board. If the PINs are be...:

The TROUBLE LED on my PIM400-TD2 is blinking five times. How do I stop it?

Resolution: Push the LINK button near the TROUBLE LED once to stop the five blinks.:

Why is the battery draining so quickly on an AD-Series lock with a Keypad ONLY (KP) credential reader?

Resolution: A Technical Note has been generated to document one method of measuring battery current. See the attachment HERE.:

Can the low coin cell Nuisance delay be Disabled on a CO200?

Resolution: The coin cell is ignored when the lock sets are used with Manual Programming ONLY or while in Construction mode.:

How do I change the function of the Von Duprin 7500 mortise lock from Lever ( classroom ) to NL ( night latch )?

Resolution: To convert the Von Duprin 9975L to 9975NL exit function follow these steps (Note: the mortise lock is shipped as Night Latch from the factory): Turn the NL screw on 7500 mortise lock counter clo...:

Why doesn't my AD lock go into Construction Mode?

Resolution: Update your device firmware to the latest version to fix this early design / feature update: