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Some Access Control Panels are designed with “Supervised” or “Dry contact” requirements for the inputs and have no common ground between the ACP (Access Control Panel) and device at the door. “S...
Schlage offers the “RLBD” to support these supervised or dry contact interface applications. The "RLBD" plugs directly into the PIM400-TD2 or PIB300-TD2 for easy hook-up.  
Please reference this Tehnical Note RLBD SES-20120418 for RLBD setup, use information, hook-up diagrams and some testing suggestions when connecting to a Supervised dry contact Access Contro...
This is a link to the RLBD Installation Instructions.
This RLBD data sheet can also be found at Schlage/Technical Support. RLBD DataSheet
1) Make sure the lock batteries are more than 4.0 volts. The USB connection will not detect or communicate with a voltage lower than 4 volts. Many times a firmware update will draw d...
2) Make sure the SUS/HHD is set to communicate using USB connection mode in SUS.  You should see the familiar USB symbol on the SUS main Screen in the bottom right corner.  If you see a S...
3) When you update with NEW firmware replacing very OLD firmware a S1 RESET is suggested after the update. This initializes all the AD-Series memory locations to the new firmware. S1 is the ...
4) Make sure the HHD-USB cable is securely inserted into the HHD and into the lockset.  
5) Inspect the HHD-USB connector(s), ensure no pins are damaged, recessed or out of alignment. If a damaged cable is found customers should see their dealer for a replacement or they can order a re...
5) If working with a CO lockset, the mechanical key switch needs to be in its "Inactive" or normal position.  Ensure the triangle alignment on the front escutcheon and that...
ADFwPkg 2.17.10 released 06/06/2011 is the first AD firmware Package that supports WRI400 and CT5000 devices.
SUS 4.4.0 released on 06/06/2011 is the first released SUS version compatible with WRI400 and CT5000 devices.
AD300 locksets MUST have hard power to operate.
Connect 12VDC or 24VDC power supply to the AD300 lock before attempting HHD communication.