no credential found in mobile app


You must have at least one Control 2.0 (B version), NDEB or LEB or CTEB Engage device commissioned to that Engage site to have access to the Mobile Credential field.
The NDE80 locks do not support remote UnLock commands.  You would need to interface to a 3rd party Access Control System. You can use Schlage Mobile credential with the NDEB model.
Issue: “Credential Error” when trying to use Schlage Mobile Credential on iOS or Android. Resolution: Follow this guide to resolve issues with Schlage Mobile Credential errors: ...
If the ISONAS Pure Mobile application is uninstalled then reinstalled on iOS, the Device ID will be renewed thus the credential will need to be re-enrolled. On Android the ID i...
No, it will only work on 1 site. It will let them add it, but it will only work on the last one added.
No, you cannot. You will have to present each credential one at a time.
We first have to make sure you have mobile credential enabled locks. The lock models should be:  NDEB, LEB, CTE with MTB11 or MTB15 readers and Control 2.0 (BE467 and FE410) Make sur...