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RELATED FAQS
Question
Answer
Where can I download the latest version for the Schlage Utility Software?
Resolution:
Updating the Schlage Utility Software (SUS) on a Hand Held Device (HHD) will cause the SUS "Login Password" AND the current device "Coupling Password" to be reset to factory default settings of - 1...:
Getting message “Adding Failed, Could not connect to accessory” for BE479 Sense
Resolution:
First, perform a Factory Default Reset Next, close the app, turn off Bluetooth (swipe up from the bottom of the screen, tap the Bluetooth icon). Turn Bluetooth back on. Reop...:
How do I setup remote wireless access to my Schlage Sense Smart Deadbolt (BE479) with HomeKit?
Resolution:
The Schlage Sense Smart Deadbolt works with Apple HomeKit. That means that remote access is available through HomePod, Apple TV (4th generation ), or iPad (iOS 10.0 or higher). Your chosen Apple ...: