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“
ND lockset Not unlocking
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RELATED FAQS
Question
Answer
Why does the ND40 stay locked after egress?
Resolution:
There is potential for ND40/ND44's manufactured around March 2011 to remain locked after egress, or after the latch is depressed. There was an issue with the keycam that created a bind when l...:
Why does my key cylinder spin and not lock or unlock the ND?
Resolution:
This could also happen if the tailpiece isn't installed in a KIL, FSIC, or SFIC cylinder. The FSIC driver also could have come loose from the core in the spindle. :
Why would the 996L trim not lock or unlock when installed with 98 or 99EO?
Resolution:
The 98/99 rim and vertical rod exit devices are shipped with NL drive screw to function as a Night Latch. To convert the device to Class Room, remove the NL Drive Screw on 98/99 center case ass...:
Will the door unlock if a Von Duprin CX 98 / 99 Chexit device is deactivated with card reader and has a 996LBE trim?
Resolution:
When a CX99L-BE is not armed the exterior 996L BE lever trim will be free to retract the CX latch for entrance. When the CX99-L BE is armed the exterior 996L BE lever will not move and...: