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ND doesnt lock
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Question
Answer
What are the part numbers for the SFIC driver and spacer used on the ND series locks?
Resolution:
There are several part numbers available: Part Number Contents 09-774 SFIC driver & Spacer N523-091 SFIC driver D500-000 Spacer:
What ligature resistant trim is available on the ND or L9000?
Resolution:
High Risk Areas*Patient bedroomIn-suite bathroomIn-suite closetTime-out roomPatient difficult to manage; or risk of solitary and/or unsupervised areas.Medium risk areas*Living roomDining roomGroup ...:
Does Schlage offer ND conversion kits to convert to Classroom Security function?
Resolution:
For all available ND Series Conversion Kit part numbers, click here.:
What parts are modified when ordering an ND extended lock?
Resolution:
Only the chassis components are modified for thicker door applications, the lever and spindle assemblies remain intact. The following parts may be modified depending on the function of the lock ...:
Does Schlage have a 3 3/4" backset for the ND electrified locks?
Resolution:
The Schlage ND electrified locks can be ordered with a 3-3/4" backset, but the latch cannot be ordered separately because of UL regulations.:
What is a Grade 1 Lock?
Resolution:
Grade 1 locks are tested and certified to be in compliance with the following ANSI/BHMA Standards: Cylindrical, Bored and Preassembled Locks & Latches 8...:
Are the ND, NDe, AD and CO levers the same?
Resolution:
Between January 30, 2017 June of 2019, the AD and CO cylindrical lock levers were incompatible because of the ND / NDe lever and spring cage design change in January of 2017.Prior to January ...:
Is there an exit lock offered in the ND series?
Resolution:
The ND12 and ND25 are both exit locks.ND12 Outside lever always fixed. Insidelever always unlocked for immediateegress.ND25Blank plate outside. Inside leveralways unlocked for immediate egress.:
Why can't I remove the control key from the core after the core is inserted into the lever?
Resolution:
The lever may be missing the slot feature for the core locking lug. Verify slot is in place.:
Does the backset extension link work with a 2 3/8" latch or a 2 3/4" latch?
Resolution:
A and AL product: Must use the 2 3/8" backset with the 41-005 extension link D Knob and ND product: Must use the 2 3/4" backset with the 43-005 extension link:
What are the part numbers for the ND lock spring cages?
Resolution:
ND-series locks manufactured before January 30, 2017 used the following spring cages::
When ordering the ND lock less cylinder will it come with a tailpiece?
Resolution:
The Schlage ND is shipped with a driver/tailpiece when ordered with a LD, BD, or JD suffix.:
What height should a lock or deadbolt be installed?
Resolution:
According to ANSI specifications for cylindrical or mortise locks: The lock strike centerline should be 40 5/16" from the bottom of the frame with the lock in relation to the strike.&...:
What is the minimum stile for Schlage locks?
Resolution:
The minimum stile for each lock will depend on the backset and the rose diameter/escutcheon width. See the Schlage Minimum Stile Requirements for the minimum stile for eac...: