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“ my locks are pitted - may i return for replacement ”

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Resolution: Skip to main contentThe warranty policy outlined on this page is for Schlage-branded products only. To view a printable PDF of the warranty information below, please go here. To...:

I can not remove the key from the cylinder on my BE365 deadbolt lock.

Resolution: After rotating the key to unlock the lock, you must return the key to its normal position to remove it. :