Allegion
Terms of Use
Privacy Policy
Frequently Asked Questions
Ask your question
Entering your question as a complete sentence will provide more accurate results than keywords or phrases.
User questions
FAQs
Category List
“
my door is not locking
”
RELATED FAQS
Question
Answer
Will the door unlock if a Von Duprin CX 98 / 99 Chexit device is deactivated with card reader and has a 996LBE trim?
Resolution:
When a CX99L-BE is not armed the exterior 996L BE lever trim will be free to retract the CX latch for entrance. When the CX99-L BE is armed the exterior 996L BE lever will not move and...:
What is the Multi Point LM9300 Series?
Resolution:
MultiPoint locks are three-point locking systems that secure the door at three points – top, bottom, and traditional center latch location. Operating just like traditional locks, MultiPoint locks...:
Why does my key cylinder spin and not lock or unlock the ND?
Resolution:
This could also happen if the tailpiece isn't installed in a KIL, FSIC, or SFIC cylinder. The FSIC driver also could have come loose from the core in the spindle. :