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“
my deadbolt will not fully retract
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RELATED FAQS
Question
Answer
I can not remove the key from the cylinder on my BE365 deadbolt lock.
Resolution:
After rotating the key to unlock the lock, you must return the key to its normal position to remove it. :
Why doesn't full rotation of the AD or CO Series Exit Trim (993) outside lever fully retract the Von Duprin 98/99 Exit Device latch?
Resolution:
- AD Series and CO series products require that the Night Latch (NL) screw is installed in the exit device. Be sure this screw is installed- Exit hardware and strike must be properly mounted ...:
What would keep the latch bolt on a 33A device from retracting all the way when dogged?
Resolution:
Bad dogging hook on the dogging assembly could cause the 33A/35A and 98/99 exit device latch bolt not to retract completely.:
Does Schlage make a mortise lock that the lever on either side retracts the latch and a key on either side retracts the deadbolt?
Resolution:
The L9466 Store/Utility Room lock can provide this functionality. Operation: Latchbolt retracted by knob/lever either side. Deadbolt thrown or retracted by key from either side. When the deadbolt ...:
Why would the 996L trim not lock or unlock when installed with 98 or 99EO?
Resolution:
The 98/99 rim and vertical rod exit devices are shipped with NL drive screw to function as a Night Latch. To convert the device to Class Room, remove the NL Drive Screw on 98/99 center case ass...:
Why is my latch not retracting when I depress the push pad on an XP98/99 device?
Resolution:
Pushing on the push bar or activating the EL/QEL or the trim on Von Duprin XP98/99 exit device does not retract the latch, it releases the latch only. Door must be pushed or pulled when device o...: