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What is included in the Schlage Mobile Access Solutions?
Schlage Control™ mobile enabled smart locks  Schlage NDEB and LEB mobile enabled wireless locks  Schlage MTB mobile enabled multi-technology wall mount readers Schl...
Can I remotely open the NDE80 with my phone app?
The NDE80 locks do not support remote UnLock commands.  You would need to interface to a 3rd party Access Control System.
Schlage Mobile Credentials - Enrolling Into Multiple Sites
The same mobile number cannot be enrolled in more than one Engage site via the web portal.  Once the Mobile Access app has been downloaded onto a phone you can enroll the credential in other s...
Schlage Mobile Credential – Troubleshooting Errors
Issue: “Credential Error” when trying to use Schlage Mobile Credential on iOS or Android. Resolution: Follow this guide to resolve issues with Schlage Mobile Credential errors: ...
Can they add the same mobile credential to multiple sites?
No, it will only work on 1 site. It will let them add it, but it will only work on the last one added.
Why don't I don't see the Mobile Credential tab in my Engage web portal for Assigning Mobile Credentials?
You must have at least one 2.0 (B version) Engage device commissioned to that Engage site to have access to the Mobile Credential field. NDEB or LEB or CTEB.
Cannot add a mobile credential to an Engage user.
We first have to make sure you have mobile credential enabled locks. The lock models should be:  NDEB, LEB, CTE with MTB11 or MTB15 readers and Control 2.0 (BE467 and FE410) Make sur...
Can the mobile credential be a master credential?
Yes, you can make the mobile credential a master credential.