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“ missing HD on my hd-qel option ”

RELATED FAQS

Question
Answer
Can you have a 94/95 device with a QEL option?
As of 1/15/2012 the 94/95 device is available with a QEL electric latch retraction option. See attached bulletin.
Is the SD option available with Von Duprin QEL 98/99 exit devices?
SD option is available and is also standard with Von Duprin 98/99 rim and vertical rod exit devices but not available with mortise device.
What is (SD) Special Dogging?
SD is Special cylinder dogging in the center case of 98/99 rim and vertical rod non fire rated devices and is available with standard, EL, QEL, CX and ALK.
How many Von Duprin QEL devices can be connected to a power supply?
Product Ordered after 7/10/2012 - Product identified by label on QEL motor You no longer need to use the 900-2Q option board (no longer available) with the PS900 power supplies to ...
Product Ordered before 7/10/2012 - Product identified by no label on QEL motor. You must use the 900-2Q option board with the PS900 power supplies to operate the QEL devices.  The attached ta...
How much amperage does the QEL draw?
Applies only to Von Duprin QEL exit devices shipped after December 11th, 2014.1.0 amp inrush and a 0.14 amp holding current.
Do we offer HD-QEL?
We offer a couple different HD-QEL options:Hex key dogging (HD) is now available with Von Duprin non fire rated QEL33A/35A/98/99 electric exit devices that were shipped after De...
Why is the 2Q option board required to operate Von Duprin QEL devices?
Communication takes place between the 2Q option board and the Von Duprin QEL exit device.  If this communication does not occur then the device will not retract.  The 900-2Q board is not ...