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Magnetic Tamper Alert
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RELATED FAQS
Question
Answer
Degaussing NDE Spring cages
Resolution:
1) Remove the spring cages from the lock. 2) Swipe the flat side of the spring cages across the degausser surface 2-3 times. 3) Reassemble lock, and recalibrate DPS using Engage App :
Schlage CTE - Tamper Alert
Resolution:
The tamper sensor on the CTE detects when the cover is taken off of the unit. This will trigger a tamper report in the audit history. The CTE has an optical tamper switch. It is l...:
What would cause Tamper Alert on the NDE lock?
Resolution:
Tamper Alert is typically caused by a missing or misaligned magnet behind the Strike Plate on the door frame on the original NDE locks. There should be two magnets on a plastic strip that get...: