Allegion
Terms of Use
Privacy Policy
Frequently Asked Questions
Ask your question
Entering your question as a complete sentence will provide more accurate results than keywords or phrases.
User questions
FAQs
Category List
“
Looking for locks for my utility bin
”
RELATED FAQS
Question
Answer
Why does the Schlage Utility Software application display the error message "E201 - This device is not connected?"
Resolution:
The E201 message can be ignored and all normal SUS and lock functions will be maintained. Click "OK " and continue. Update the Schlage Utility Software (SUS) to version 4.6.0 or highe...:
How do I program Locknetics CM / CL legacy locks with the Schlage Utility Software (SUS) and Hand Held Device (HHD)?
Resolution:
- With the CIP NOT inserted and the Schlage Utility Software (SUS) running o Enter the Master Programming PIN or Present Loc...:
Can the low coin cell Nuisance delay be Disabled on a CO200?
Resolution:
The coin cell is ignored when the lock sets are used with Manual Programming ONLY or while in Construction mode.:
Is there a way to clone a failed PIM400 so it could be replaced without having to re-link associated locks?
Resolution:
It is currently not possible to clone an AD-Series PIM400.:
The Hand Held Device (HHD) or Schlage Utility Software (SUS) will not connect to the CO200?
Resolution:
Make sure the HHD/SUS is set to USB communication by checking the small icon right of the "No Device Connected" message. The symbol should be a USB symbol when working with USB enable product...:
Old 1981 Schlage Lock Service manual.
Resolution:
The 81 service manual can be found here.:
Does SUS (Schlage Utility Software) run on the HP IPAQ PDA?
Resolution:
The SUS (Schlage Utility Software) will not run or work on the older HP IPAQ PDAs. The older HP IPAQ PDAs run CEUplink to interface and program legacy locks. The SUS (Schlage Utility Software) will...: