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RELATED FAQS

Resolution: Please refer to the Allegion Contact Us web page for all inquiries in North and South America. Contact Us for Europe, Middle East, India, Africa and Asia Pacific, You can ...:

How is a bitting list obtained?

Resolution: A purchase order must by entered through Order Entry. Part number 50-123 for Schlage and 50-123F for Falcon. Reference the structure number (preferred) or an order num...:

Support for Sitemaster software.

Resolution: Sitemaster support is handled by Matrix Security and all inquiries are directed to them.An FAQ for Sitemaster can be found hereTheir support line is 1-800-622-4893Videos and demo downloads ava...:

Do Steelcraft PW-Series doors and FP-Series frames meet FEMA Tornado Resistant requirements?

Resolution: Steelcraft Paladin PW-Series doors and FP-Series frames meet FEMA Tornado Resistant requirements and have been designed and tested to meet the requirements of FEMA 361 guidelines and ANSI ICC 500...:

What cleaning suggestions would you provide to a customer should the hand reader be exposed to blood?

Resolution: To clean the platen on a hand reader, apply a Windex-like product with a clean, soft cloth and allow it to air dry. The hand reader platen overlay has an anti-microbial surface. Should ...:

What is the maximum glass light size on a 3 hour (180 minute) fire rated door?

Resolution: Maximum glass light sizes for 3 hour fire doors is as follows: Wire glass - not approved for use in 3 hour fire doors. Ceramic glass: UL & ITS/WH allow one (1) light with 100 square inc...:

Can I use the 4040/4040XP in high traffic areas?

Resolution: The 4041/4040XP is a heavy duty door closer, designed for high traffic areas.: