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“ Locks for front door ”

Resolution: Dummy mortise trim without a lock case (L0170/L0712) is used on an inactive door. You can use an electrified mortise with a door position switch on the active door. The strike prep must be co...:

What parts are needed to install an L lock on an 1 3/8" door?

Resolution: The standard L9000 lock can be ordered for thin doors (1 3/8") and the appropriate parts will be shipped. The LV9000, L400, LM9000, Anti-Ligature, and N escutcheon trims a...:

Why does the Schlage button light up “Green” when I open the door?

Resolution: When unlocking the CO200 door by mechanical key override, the green led will be continuously ON until the key is released. This will occur after firmware CO.A.6 (or later) has been installed int...:

Why does the Schlage Utility Software application display the error message "E201 - This device is not connected?"

Resolution: The E201 message can be ignored and all normal SUS and lock functions will be maintained. Click "OK " and continue. Update the Schlage Utility Software (SUS) to version 4.6.0 or highe...:

Why does the lock beeper on the AD-200 not sound when the Schlage button is pressed?

Resolution: Check that the batteries are inserted into the battery holder in the correct polarity orientation.:

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“ Locks for front door ”

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