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Lift lever unlocks
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Question
Answer
Why does my AD or CO series lock unlock when the lever is raised?
Resolution:
Installers have reported that their AD-CO Series cylindrical or mortise locks will unlock whenever the outside lever is lifted. This will occur if the outside spindle (square post) is install...:
Why is the key locking and/or unlocking my E996L for a 9875?
Resolution:
The 7500 mortise lock should be configured for NL function as shipped not as Classroom. See figure 4-3 in E996L instructions.:
Outside lever on the T and RU 571's won't unlock after egress.
Resolution:
Replace the lock chassis as necessary for any T locks exhibiting this issue. RU locks need to be replaced entirely. :