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“
lever with panic will not lock or unlock
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Question
Answer
What is the difference between the 996 L and the 996 L-NL trim?
Resolution:
996L trim is a standard Classroom Function lever set for the 98/99 panic devices. The 996L-NL trim is a rigid lever for the 98/99 device where the key will retract the latch on the panic device bu...:
Why would the 996L trim not lock or unlock when installed with 98 or 99EO?
Resolution:
The 98/99 rim and vertical rod exit devices are shipped with NL drive screw to function as a Night Latch. To convert the device to Class Room, remove the NL Drive Screw on 98/99 center case ass...:
Why is the key locking and/or unlocking my E996L for a 9875?
Resolution:
The 7500 mortise lock should be configured for NL function as shipped not as Classroom. See figure 4-3 in E996L instructions.:
Why does my AD or CO series lock unlock when the lever is raised?
Resolution:
Installers have reported that their AD-CO Series cylindrical or mortise locks will unlock whenever the outside lever is lifted. This will occur if the outside spindle (square post) is install...:
Outside lever on the T and RU 571's won't unlock after egress.
Resolution:
Replace the lock chassis as necessary for any T locks exhibiting this issue. RU locks need to be replaced entirely. :