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“ latch will not extend completely ”

Resolution: Use a normally closed fire alarm as the input to the power supply option board (PS873-2 or PS914-2RS), this will hold the latch retracted. During a fire alarm, the contact will open, dropping...:

Chexit goes into alarm with fast flashing LED and not locking after rearm time.

Resolution: Chexit devices shipped prior to 8-24-2015 with solenoid driven: Chexit device has a RX switch with a connector that needs to be connected to the Chexit module otherwise the alarm will sound af...:

What is a mechanical Lock?

Resolution: A lock is any device which prevents access or use by requiring special knowledge or equipment. Mechanical locks are mechanical devices which secure an opening by keeping a door closed until a rel...:

Does the backset extension link work with a 2 3/8" latch or a 2 3/4" latch?

Resolution: A and AL product: Must use the 2 3/8" backset with the 41-005 extension link D Knob and ND product: Must use the 2 3/4" backset with the 43-005 extension link:

How do I order a lock for a non-standard or thick door?

Resolution: Most locks will have a standard door range they will install on, but occasionally customers will want to use them on thicker doors. In order to do so, the extended door thick...:

What parts do I need to convert my AL lock to fit a 2" thick door?

Resolution: Part required by function:2 each A700-043 driver & A700-034** lever insert in addition to the chassis parts below:AL10S – 2 hubs A700-028AL25D – 2 hubs 1 A700-028 (inside), 1 A700-030 (outside)...:

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“ latch will not extend completely ”

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