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“
key wont turn lever
”
RELATED FAQS
Question
Answer
Why is the key locking and/or unlocking my E996L for a 9875?
Resolution:
The 7500 mortise lock should be configured for NL function as shipped not as Classroom. See figure 4-3 in E996L instructions.:
Why can't I remove the control key from the core after the core is inserted into the lever?
Resolution:
The lever may be missing the slot feature for the core locking lug. Verify slot is in place.:
Why would the 996L trim not lock or unlock when installed with 98 or 99EO?
Resolution:
The 98/99 rim and vertical rod exit devices are shipped with NL drive screw to function as a Night Latch. To convert the device to Class Room, remove the NL Drive Screw on 98/99 center case ass...:
Is a standard cylinder keyway such as "C" available in SFIC?
Resolution:
It is not possible to key SFIC and standard cylinders including Schlage FSIC into the same system. A keyway name may be shared between the two key fami...:
What does the hotel indicator look like for the A, AL, D, and ND?
Resolution:
The indicator on a cylindrical hotel lock is a small pin that projects outward from the face of the cylinder plug (Figure 1) when the inside push button is depressed. When this pin is ...:
Will the door unlock if a Von Duprin CX 98 / 99 Chexit device is deactivated with card reader and has a 996LBE trim?
Resolution:
When a CX99L-BE is not armed the exterior 996L BE lever trim will be free to retract the CX latch for entrance. When the CX99-L BE is armed the exterior 996L BE lever will not move and...:
How do I change the function of the Von Duprin 7500 mortise lock from Lever ( classroom ) to NL ( night latch )?
Resolution:
To convert the Von Duprin 9975L to 9975NL exit function follow these steps (Note: the mortise lock is shipped as Night Latch from the factory): Turn the NL screw on 7500 mortise lock counter clo...: