Allegion
Terms of Use
Privacy Policy
Frequently Asked Questions
Ask your question
Entering your question as a complete sentence will provide more accurate results than keywords or phrases.
User questions
FAQs
Category List
“
key wont turn cylinder
”
RELATED FAQS
Question
Answer
Will the door unlock if a Von Duprin CX 98 / 99 Chexit device is deactivated with card reader and has a 996LBE trim?
Resolution:
When a CX99L-BE is not armed the exterior 996L BE lever trim will be free to retract the CX latch for entrance. When the CX99-L BE is armed the exterior 996L BE lever will not move and...:
Is a mortise cylinder coin turn offered?
Resolution:
Coin turn will need to be on a separate line item, specify 09-487 x length (118, 114, 138).This cylinder coin turn is non-handed so it can rotate freely in both directions.:
Can I upgrade to an Everest 29 system and still use my Everest keys?
Resolution:
Existing Everest keys will not work in Everest 29 cylinders Related solution: Can I upgrade to an Everest 29 system and use my new keys on my existing Everest cylinders?:
Can I put a Schlage Key-In-Lever cylinder into a Falcon D100 or D200 lock?
Resolution:
For a Schlage "C" keyway: Specify "CP6" as the cylinder suffix when ordering D100 or D200 locks (All other Schlage keyways are not available).:
What would cause a key to get stuck in a cylinder?
Resolution:
Check the following: Debris in the cylinder The cylinder cap could be too loose Incorrect pinning of the cylinder The cylinder plug is not returned to the neutral position with the cylinder s...: