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Key stuck in deadbolt
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Why can't I order an AD-Series or CO-Series mortise deadbolt with a classroom/storeroom (70) function
Resolution:
* NOTE: the AD300/400 devices simply communicate the change in Deadbolt Position status to the Host software. The software then decides what action should or should not be taken at the device. :
What would cause a key to get stuck in a cylinder?
Resolution:
Check the following: Debris in the cylinder The cylinder cap could be too loose Incorrect pinning of the cylinder The cylinder plug is not returned to the neutral position with the cylinder s...:
Does Schlage make a mortise lock that the lever on either side retracts the latch and a key on either side retracts the deadbolt?
Resolution:
The L9466 Store/Utility Room lock can provide this functionality. Operation: Latchbolt retracted by knob/lever either side. Deadbolt thrown or retracted by key from either side. When the deadbolt ...:
I am unable to remove my key from a B600 B700 B800 deadbolt.
Resolution:
This is usually caused because the wrong tailpiece is being used on non-IC cylinders or the incorrect driver for IC options. Use the below descriptions to identify which they need.NON-IC: There are...:
The key just spins on a B560R B561R or B563R deadbolt.
Resolution:
The Schlage full size interchangeable core (FSIC) prepped B560F, B561F, and B563F deadbolts all require a UL fire cup (R) in order to be UL listed. This fire cup is s...:
Can I put a Schlage Key-In-Lever cylinder into a Falcon D100 or D200 lock?
Resolution:
For a Schlage "C" keyway: Specify "CP6" as the cylinder suffix when ordering D100 or D200 locks (All other Schlage keyways are not available).:
Explain the holdback feature for the B250.
Resolution:
The B250 Night Latch is a single cylinder deadlocking latchbolt where the latch is retracted by a key from the outside or by the inside thumbturn. Rotating the thumbturn and activating the hol...: