Allegion
Terms of Use
Privacy Policy
Frequently Asked Questions
Ask your question
Entering your question as a complete sentence will provide more accurate results than keywords or phrases.
User questions
FAQs
Category List
“
key does not lock lever
”
RELATED FAQS
Question
Answer
Why would the 996L trim not lock or unlock when installed with 98 or 99EO?
Resolution:
The 98/99 rim and vertical rod exit devices are shipped with NL drive screw to function as a Night Latch. To convert the device to Class Room, remove the NL Drive Screw on 98/99 center case ass...:
How do I change the function of the Von Duprin 7500 mortise lock from Lever ( classroom ) to NL ( night latch )?
Resolution:
To convert the Von Duprin 9975L to 9975NL exit function follow these steps (Note: the mortise lock is shipped as Night Latch from the factory): Turn the NL screw on 7500 mortise lock counter clo...:
Why is the key locking and/or unlocking my E996L for a 9875?
Resolution:
The 7500 mortise lock should be configured for NL function as shipped not as Classroom. See figure 4-3 in E996L instructions.:
Does Schlage make a mortise lock that the lever on either side retracts the latch and a key on either side retracts the deadbolt?
Resolution:
The L9466 Store/Utility Room lock can provide this functionality. Operation: Latchbolt retracted by knob/lever either side. Deadbolt thrown or retracted by key from either side. When the deadbolt ...:
Can I put a Schlage Key-In-Lever cylinder into a Falcon D100 or D200 lock?
Resolution:
For a Schlage "C" keyway: Specify "CP6" as the cylinder suffix when ordering D100 or D200 locks (All other Schlage keyways are not available).:
What is a lock function?
Resolution:
Apartment Corridor Lock function is defined as a lock where the latch bolt operated by lever from either side, except when outside lever is made inoperative by a stop or mechanical means other than...:
Will the door unlock if a Von Duprin CX 98 / 99 Chexit device is deactivated with card reader and has a 996LBE trim?
Resolution:
When a CX99L-BE is not armed the exterior 996L BE lever trim will be free to retract the CX latch for entrance. When the CX99-L BE is armed the exterior 996L BE lever will not move and...:
What drains the AA batteries on an CO-Series lock?
Resolution:
Causes for AA battery drain in CO-Series LOCKS - Possible Cause Fix/Corrective Actions One of the four AA batteries was inserted reversed and the reserved battery drains the other batteries. ...:
What drains the AA batteries on an AD-Series lock?
Resolution:
Causes for AA battery drain in AD-Series LOCKS Possible Cause Fix/Corrective Action 1) One the four (or eight) AA was inserted reversed and the rese...:
Is a standard cylinder keyway such as "C" available in SFIC?
Resolution:
It is not possible to key SFIC and standard cylinders including Schlage FSIC into the same system. A keyway name may be shared between the two key fami...:
Why does my 7500 retract the latch bolt but not re-lock the trim?
Resolution:
Tips for changing the function: The NL Drive screw will not be visible when lock body is set to Classroom function There is locktite on the screw that makes it seem like its turned down enou...: