Allegion
Terms of Use
Privacy Policy
Frequently Asked Questions
Ask your question
Entering your question as a complete sentence will provide more accurate results than keywords or phrases.
User questions
FAQs
Category List
“
index cannot be found
”
RELATED FAQS
Question
Answer
How do I clear the HandNet for Windows error message, "Index or primary key cannot contain a null value" on a biometric HandKey?
Resolution:
This HandNet for Windows message appears only when a HandKey 2 connects to it for the first time. During the uploading of users from the HandKey 2 to HandNet, the software verifies the user d...:
How can the Von Duprin 98/9975-L with 996L classroom trim function be converted as a night latch function in field?
Resolution:
The following steps are required to convert the Von Duprin 98/9975L from classroom to night latch function: Order new 996L-NL-M trim and reset NL drive screw in mortise lockbody as se...: