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HKII enrollment with card reader
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What does "Sorry, Can't Add" mean on a hand reader?
Resolution:
The message "Sorry, Can't Add" appears when trying to enroll a user on a hand reader. There are 2 reasons this message appears:1. The ID being enrolled already exists in the hand reader...:
What are the steps I need to take in order to do a card emulation test between biometric hand readers?
Resolution:
If an access control system is not available to test the card output on a hand reader, this card emulation test can be done to verify the card format is correct. These steps will guide you in...: