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RELATED FAQS

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Answer
Lead times, Freight policies and guidelines?
Allegion product lead times, freight policies and guidelines are available only to authorized distributor partners. Authorized Allegion Distributor Partners can view the current freight policies b...
What is this plastic clip on the ND chassis?
On August 15, 2012 Schlage began shipping ND-Series locks with a hassle free clip to aid with the installation of the anti-rotation plate.  This feature has been added to the hub to keep the anti-r...
Does the Von Duprin CX 98/9975 allow lever entry from the pull side without sounding the alarm?
As long as there is no door position switch involved the outside trim will work as it would on a standard 98/9975 device. 
What is maximum width, height and weight for IVES butt hinges?
Butt hinges can be used on  doors up to 4' wide and 200 pounds.  There is no maximum door height, just need to add a hinge for every 30" or part there of over 7'.
Where are Allegion brand logos and guidelines on use?
Contact you local authorized Allegion Distributor for all Allegion brand logo information.
Can H-Series doors be used in tornado applications?
No. The Steelcraft H-Series hurricane door does not meet the FEMA 361 guidelines. The Paladin (PW14-Series) door does meet the FEMA 361 guidelines.
FastTrack program information
FastTrack is a quick ship stock program which includes targeted Builders Hardware SKUs offered by Allegion Distributor Partners. FastTrack order forms and supporting information is available only t...
Allegion Employees can access the distributors’ “My Allegion Portal” thru The Frontline Home Page: Click on “My Allegion Distributor Portal” located in the navigation menu on the left si...