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Resolution: The First Person In feature is used in combination with AutoUnlocks. If the First Person In feature is enabled, the lock will remain locked until a user presents a credential to open the door. The ...:

What can I do if my biometric GT-400 isn't keeping the time?

Resolution: First of all, measure the voltage of the coin battery, while still installed in its white plastic holder on the main board ( to find its location, please see lithium battery installation guide )&nb...:

What additional items do I need to have to use a REX on the HK2 for one man vault?

Resolution: You will need a DPS switch and a one man vault config on the HK2 biometric reader:

What power supply is required for two EL devices and one LCN auto operator?

Resolution: Von Duprin PS914 x 900-4RL supports two EL with two auto operator.:

How do you install a Senior Swing 9540 on one leaf of a double door?

Resolution: Surface Mounting - A 9542 HDR2 (Double Door Header) and a 9540-18 mounting plate can be used on the active leaf. A manual closer with a PA (parallel arm) can then be installed on the inactive leaf....:

Who to contact?

Resolution: Please refer to the Allegion Contact Us web page for all inquiries in North and South America. Contact Us for Europe, Middle East, India, Africa and Asia Pacific, ...:

How can I import users and I-Buttons from SNAP into SMS express?

Resolution: A user can import the user names and associated I-Buttons into SMS express by using the PEOPLE.SPP file from the SNAP folder and the USER IMPORT from TEXT FILE feature. 1. ...: