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RELATED FAQS

Question
Answer
Where can I find a KS or KC padlock service manual?
Service manual can be found here.
Is there an exploded view for the B663?
A B663 exploded view can been found here.
Does Schlage have an old Service manual with all of the locks in it?
The 81 service manual can be found here.
Are there any instructions for Von Duprin device maintenance?
Please see the Maintenance Kit Manual for information on device lubrication as well as complete breakdowns and parts lists for Von Duprin exit devices.Exit devices and latc...
How do I contact Allegion Customer Service or Technical Support?
You can contact Allegion Customer Service (Sales Support) or Technical Support (Product Support) by phone or by email. To contact by phone: call 877.67...
NOTE: You can also reach your local sales office by dialing 877-671-7011 and selecting option #3 from the main menu. You will be directed to your sales office based on the area code ...
How do I get service on my Astro Swing operator that isn't working properly?
LCN does not does not have or supply any information for the old (obsolete) "High Energy" Dor-O-Matic Sliding doors, Bi-Fold doors or Astro Swing doors. You MUST be AAADM certified to work on, or g...
What is the part number for the Von Duprin maintenance kit?
Von Duprin has a maintenance kit part number 050046-00 and maintenance instruction, part number 941079-00 for 98/99 series devices. There are some common parts between 98/99 series and 22...
Which tailpiece do I use for the AD993-R or the AD993-M?
In the AD and CO Series replacement parts guide it shows the same part number 46929295 for the 993R, 993S, and 993M. The pictures show that the 993R and 993S have a flat straight tailpiece and the ...