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Answer
Who to contact?
Resolution:
Please refer to the Allegion Contact Us web page for all inquiries in North and South America. Contact Us for Europe, Middle East, India, Africa and Asia Pacific, You can ...:
Who can adjust or replace the Chexit RX switch?
Resolution:
For Chexit devices with solenoid driven shipped from the factory prior to 8-24-2015, the RX switch is ordered as a "Special CX RX Switch". It may only be installed or adjusted ...:
What is the part number for the CX-RX switch?
Resolution:
For solenoid driven Chexit devices shipped from the factory prior to 8-24-2015, the RX switch is no longer available. This part was discontinued in 2019.If the older version Chexit RX switch ...:
Do you have a micro-switch with orange wires?
Resolution:
The micro-switch with two orange wires is probably the Chexit switch assembly for devices shipped prior to 8-24-2015 with solenoid driven, part number 13-065-00. :
Should a solenoid be hot to the touch?
Resolution:
If there is concern that the solenoid or device is "too hot" or has the capability to cause injury, disconnect the device and contact a authorized service representative to analyze the opening.: