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“
Falcon IC service
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RELATED FAQS
Question
Answer
Do we offer a parts pack for modular mortise or rim cylinder?
Resolution:
See descriptions for the 09-992 thru 09-997 parts kits for modular mortise cylinders. The 09-998 is a kit for a rim cylinder. :
Old 1981 Schlage Lock Service manual.
Resolution:
The 81 service manual can be found here.:
How do I get service on my Astro Swing operator that isn't working properly?
Resolution:
LCN does not does not have or supply any information for the old (obsolete) "High Energy" Dor-O-Matic Sliding doors, Bi-Fold doors or Astro Swing doors. You MUST be AAADM certified to work on, or g...:
Does Von Duprin have a repair department?
Resolution:
Von Duprin and Falcon do not offer repair services for any of its exit devices.:
The Hand Held Device (HHD) or Schlage Utility Software (SUS) will not connect to the CO200?
Resolution:
Make sure the HHD/SUS is set to USB communication by checking the small icon right of the "No Device Connected" message. The symbol should be a USB symbol when working with USB enable product...:
Are there any instructions for Von Duprin device maintenance?
Resolution:
Please see the Maintenance Kit Manual for information on device lubrication as well as complete breakdowns and parts lists for Von Duprin exit devices.Exit devices and latc...:
What tools and pinning kits are required to service Everest 29 keys and cylinders?
Resolution:
The current tools, pinning kits and key originating machines for all Schlage Everest full size cylinders and small format cores are the same used on Everest 29.:
Which AD firmware package version supports WRI400/CT5000 devices?
Resolution:
SUS 4.4.0 released on 06/06/2011 is the first released SUS version compatible with WRI400 and CT5000 devices.: