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RELATED FAQS
Question
Answer
Can the AD-Series and CO-Series magnetic card credential readers be set to read data from different magnetic card tracks?
Resolution:
Customers will need to use the Schlage Utility Software (SUS) on the HHD lock programming device to set the desired magnetic track to be read for access control, if not using default Track 2&n...:
How is a bitting list obtained?
Resolution:
A purchase order must by entered through Order Entry. Part number 50-123 for Schlage and 50-123F for Falcon. Reference the structure number (preferred) or an order num...:
FastTrack program information
Resolution:
Allegion Employees can access the distributors’ “My Allegion Portal” thru The Frontline Home Page: Click on “My Allegion Distributor Portal” located in the navigation menu on the left si...:
Can I put a Schlage Key-In-Lever cylinder into a Falcon D100 or D200 lock?
Resolution:
For a Schlage "C" keyway: Specify "CP6" as the cylinder suffix when ordering D100 or D200 locks (All other Schlage keyways are not available).:
What is the part number for the lever return spring for the old M series mortise lock?
Resolution:
Falcon is reintroducing the lever return spring for the discontinued Falcon M mortise series. Effective November 1, 2014 the lever return spring is now available for purchase with a list pric...: